Quality Policy - Transportation
Bombardier Transportation designs, produces, delivers and supports innovative, safe, reliable and sustainable rail transport solutions, which comfortably move millions of passengers around the world every day.
Customers are why we exist
For Bombardier Transportation, the customer is at the heart of everything we do. We strive to achieve the highest level of customer satisfaction through continual improvement in our quality management system.
We listen
In our day-to-day business activities, we ensure the fulfillment of customer requirements, as well as the highest level of customer experience related to our product and service offerings.
We care
Our employees are the key to our success as a company. Teamwork and collaboration across functions is a prerequisite to achieve a “right the first time” culture.
We act
Zero defect along the value chain is what we aim for every day and everywhere. A preventive culture and a problem-solving mindset with fast responses is what we live for at Bombardier Transportation and what we expect from our external partners.
We improve
A continual learning environment is what we create to not only make Bombardier Transportation a better company and workplace, but also a reliable, trustworthy and highly recognized partner for our global customers, suppliers and other stakeholders.