Bombardier Transportation designs, produces, delivers and supports innovative, safe, reliable and sustainable rail transport solutions which comfortably move millions of passengers around the world every day.
Quality is at the heart of everything we do. We consider quality to be an important measure of business excellence and of our success. Quality creates value for our customers, shareholders, suppliers, employees and rail passengers. This quality mindset together with our professional risk management approach, set us apart from our competitors and makes us attractive both as a business partner and an employer of choice. Our drive for results and our passion for winning create an environment where quality and safety are key to all our actions.
OUR QUALITY COMMITMENTS
To provide innovative, reliable and sustainable products and services which meet our customers’ expectations
We stand by our products and services, by being responsive to our customers at all times and offer lifetime support.
We work according to a streamlined set of business processes and sound principles, and continuously innovate and improve our products and services.
We do not accept receiving, making or shipping a defect to our external or internal customers.
To empower employees to deliver quality
We strive to create a stimulating workplace, in which all employees understand their individual responsibility to deliver high quality work by preventing waste, simplifying work practices and saving energy.
We empower our employees to take ownership of their own quality performance and to make decisions which meet customer and other stakeholder expectations.
We create empowered cross-functional project teams supported by competent line and core functions, ensuring delivery of commitments to our customers.
We care for our employees and offer a safe working environment.
We reward collaboration and performance and encourage employees to make decisions.
To partner with our suppliers and support their development
We foster transparency when working with our suppliers.
We support our suppliers’ development and involve them right from the start.
We are committed to quality and safety by complying with regulatory and industry requirements and by working only with suppliers who also do so.