Material Issues

We conduct a robust materiality assessment biennially to identify the issues that have the greatest impact on our business and on society – today and in the future. The assessment considers a broad list of potential issues both within and outside our direct control and includes a detailed survey, as well as one-on-one conversations with internal and external stakeholders. The present materiality matrix is based on the results of our most recent formal biennial stakeholder consultation, which was completed in 2014.