Eric Martel is a seasoned senior executive whose passion for aviation has been key to achieving outstanding results for the organization.
Eric joined Bombardier in 2002 as Vice President, Operations – North America for Bombardier Transportation. In 2005, he transferred to Bombardier Aerospace as Vice President, Challenger Programs & Dorval Plant. In the following years, Eric has held a number of senior management roles at Bombardier Business Aircraft, including Vice President & General Manager of the Challenger and Global Product Lines. Over this period, significant improvements in product quality and on-time delivery were achieved, which allowed the Global Completion Centre to become profitable.
In 2008, he was appointed Vice President, Quality, Achieving Excellence System and Transformation which led to evolving a solid quality culture across the organization. Two years later, he was promoted to Senior Vice President, Bombardier Commercial Aircraft, where he was responsible for the Turboprops and CRJ programs.
In 2011, Eric was promoted to President, Bombardier Customer Services & Specialized and Amphibious Aircraft. Under his leadership, the Customer Services team has expanded its international services footprint, with the opening of new Regional Support Offices in Singapore, São Paulo, Sydney, Shanghai, Moscow and Johannesburg. Eric’s approach to customer services has generated significant and sustained revenue growth, and improved the Company’s rankings in customer surveys.
Eric was appointed President of Bombardier Business Aircraft in January 2014. He is now responsible for Learjet, Challenger and Global product lines, which represent a total of 11,000 employees worldwide.
Before joining Bombardier, Eric worked for a number of high profile international organizations in aerospace manufacturing such as Pratt & Whitney and Rolls Royce, as well as for Procter and Gamble, and Kraft Foods.
Eric holds a Bachelor’s Degree in Electrical Engineering (1991) from Laval University in Québec City, Canada. He is currently based in the Montréal area – where he resides with his wife and three children.